Cakes and Cupcakes By Karen
How to place an order
Please note that Cakes by Karen is situated in Loevenstein, Bellville, Cape Town.
Most cakes can be discussed over email or phone for a quotation, but an appointment can be made with prior arrangement if needed.
Phone number: 083 467 8506 (Karen)
Quotations will only be given in written form per email, and not over the phone or per sms/ Whats app, to eliminate any confusion
*Please supply a date for when an order is required, to ensure availability.
Additional information that can be supplied to aid in the quotation:
- Picture idea
- Cake flavour prefered.
- Name and Surname
- Amount of guests expected to eat from the cake.
You are welcome to sms/phone to enquire about availability for a specific date.
Unfortunately due to the fact that Cakes by Karen is a home based business, cakes ordered have to be collected and cannot be delivered. Wedding cakes, large celebration cakes or large company orders that have to be set-up, are the only exceptions with prior arrangement and cost estimation.
Please note that no order can be confirmed unless a payment has been received.
Monday: 12h - 18h00
Tuesday - Friday:9h - 18h
Saturday: 8h00 -12h00
Terms of Payment (for all orders except wedding cakes):
- NO PAYMENT UPON COLLECTION IS ALLOWED.
- No order will be made unless full payment has been received 5 days prior to the required date- no exceptions.
- Full payment must be made via EFT or cash before collection to confirm the order. Please note that we do not have credit card facilities.
- (a minimum of 50% deposit is required to secure the booking, only if booking is made more than a
month in advance, otherwise full payment is expected)
Terms of payment for Wedding cake orders:
- A deposit of 30% of the total is required to be paid within 7 days once quotation is signed and accepted.
- The outstanding amount is to be paid before 14 days prior to
the required date of pickup or delivery (if delivery is applicable)
- Please note: NO items will be made if full amount is not paid within 14 days prior to date required
- If quotation is given within 30 days of the required date, the full amount needs to be paid in within
3 days, once quote is signed and accepted.
Please feel free to contact me if you have any questions.